Last Updated: January 2026

299brt Privacy Policy — Your Information Is Completely Safe With Us

Find out exactly what information we collect while you use 299brt, how we use it, and how we keep it secure — all clearly explained in English.

SSL Encryption
Data Is Never Sold
In Your Control

1. Introduction & Commitment

299brt places the utmost importance on the privacy of your personal information. This Privacy Policy ("Policy") explains what information we collect when you use the 299brt website, mobile app, or other services, how that information is used, and how it is kept secure.

This Privacy Policy is part of our Terms & Conditionsworks in partnership with. By using any of 299brt's services, you are deemed to have accepted this policy.

Our Core Principles: Your information is used solely to improve your experience and is never sold to third parties. You can view, correct, or request deletion of your data at any time.

We believe the truest mark of a trustworthy platform is how it treats its users' data. That is why 299brt upholds this Privacy Policy without exception.

2. What Information We Collect

299brt collects two types of information to deliver its services and ensure security — what you provide directly and what is collected automatically.

Information Provided Directly:

Type of Information Reason for Collection Mandatory?
Full Name Account Registration & Identity Verification Yes
Email Address Contact & Account Security Yes
Mobile Number OTP Verification & Security Yes
Date of Birth Age Verification (18+) Yes
National ID / Passport KYC Verification Large Withdrawals
Payment Information Deposit & Withdrawal Processing Yes

Automatically Collected Information:

  • IP Address & Device Type
  • Browser Type & Operating System
  • Platform activity logs (login timestamps, betting history)
  • Behavioral data from cookies and tracking pixels
  • Location data (approximate, IP-based only)

299brt never stores your bank PIN, password, or full card number. Payment information is processed through encrypted gateways.

3. How Your Information Is Used

299brt uses the information it collects solely for the purposes listed below — never for anything else.

  • Account Management: To support registration, login, and account security.
  • Payment Processing: To securely process deposits and withdrawals.
  • Identity Verification: To prevent fraud and ensure KYC compliance.
  • Customer Support: To resolve your questions and complaints.
  • Service Improvement: To improve and enhance your platform experience.
  • Promotional Communications: To send you bonuses and offers, only with your consent.
  • Legal Compliance: To comply with applicable laws and regulatory obligations.
  • Security Monitoring: To detect and prevent suspicious activity.
Marketing Communications: If you do not wish to receive promotional emails or SMS from 299brt, you can opt out at any time through your account settings. This will not affect your access to core account services.

4. Data Sharing & Third Parties

299brt never sells your personal data. However, certain information may be shared in the following limited circumstances:

When Your Information May Be Shared:

  • Payment Processors: Only the minimum required information is shared with payment gateways such as bKash, Nagad, Rocket, and banks to complete transactions.
  • Identity Verification Services: With licensed verification providers for the KYC process.
  • Legal Authorities: When required to comply with a court order or government directive.
  • Fraud Prevention: As a flag in industry-wide fraud databases.

In all such cases, third parties are contractually bound to comply with 299brt's privacy standards and may not use your data for any other purpose.

Business Transfer: Should 299brt undergo a change of ownership in the future, user data may be transferred to the new entity. In such cases, this Privacy Policy will remain in effect and members will be notified in advance.

6. Data Security Measures

299brt follows the highest industry security standards to protect your information. Our security framework operates on multiple layers:

  • 256-bit SSL Encryption: All data transmitted between you and our servers is encrypted.
  • AES-256 Data Encryption: Sensitive data stored in our databases is kept in encrypted form.
  • Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
  • Firewall & DDoS Protection: Server infrastructure protected against cyberattacks.
  • Regular Security Audits: Regular audits conducted by third-party security experts.
  • Access Controls: Only authorized personnel can access data on a need-to-know basis.
In the Event of a Data Breach: In the event of a security breach that puts your data at risk, 299brt will notify you by email within the legally required timeframe and take immediate action.

7. Data Retention Period

299brt does not retain your data longer than necessary. Retention periods are determined by the type of data:

  • Account Information: For the duration of active account use and 5 years after closure (as required by law).
  • Transaction Records: Up to 7 years to comply with financial regulations.
  • KYC Documents: Up to 5 years after verification.
  • Log Files: Up to 12 months for security analysis purposes.
  • Marketing Data: Deleted as soon as consent is withdrawn.

Once the retention period expires, data is securely and permanently deleted to ensure it cannot be recovered.

8. Your Rights Regarding Your Data

As a 299brt account holder, you have the following rights. To exercise any of them, please contact our support team.

Right to Access Your Data

You have the right to know what information we hold about you and to receive a copy of it.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

Under certain circumstances, you may request the deletion of your data (the "right to be forgotten").

Right to Restrict Processing

You may request that processing of your data be temporarily paused for any matter under review.

Right to Data Portability

You may request a copy of your data in a structured format.

Right to Object

You may object to your information being used for specific purposes.

Request Process: All data-related requests are processed within 30 business days. Requests are fulfilled only after identity verification to ensure no one else can delete your information.

9. Privacy of Minors

299brt strictly does not provide any services to users under the age of 18. We do not knowingly collect personal information from minors.

If we discover that anyone under the age of 18 has provided personal information, that data will be deleted immediately and the account will be closed.

If you believe a minor in your household is using 299brt, please notify our support team immediately.

10. Changes to the Privacy Policy

299brt may update this Privacy Policy from time to time. Any changes will be published on this page, and the "Last Updated" date at the top of the page will be revised accordingly.

For significant changes, registered members will be notified in advance by email or platform notification. Continued use of 299brt after any changes takes effect constitutes acceptance of the updated policy.

Questions or Concerns? If you have any questions about this Privacy Policy, our support team is always ready to help. We respond in English and typically reply within 24 hours.

Why Your Data is Completely Safe with 299brt

At every step, we follow industry-leading technology and practices to protect your privacy.

End-to-End Encryption

Every data transmission is protected with 256-bit SSL encryption — the same technology used by banks.

Your Data, Your Control

You can view, correct, or request deletion of your data at any time. We process all such requests within 30 days.

Fraud Prevention

Our real-time fraud detection system monitors every transaction and instantly blocks any suspicious activity.

Data Is Never Sold

299brt never sells your data to advertisers or third parties. This is a core principle we do not compromise on.

Regular Security Audits

Independent security experts regularly audit our systems. Any vulnerabilities found are resolved immediately.

Instant Alerts

You will receive instant notifications if any unusual login or activity is detected, so you can take action right away.

Your Data is Safe — Enjoy 299brt

A transparent privacy policy, robust security, and support in Bengali — together, these make 299brt the most trusted betting platform in Bangladesh.

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